Skip to main content

Privacy Policy

1. Introduction
  1. Your interest in personal data protection on our website is important. Furthermore, it is important that you feel satisfied and safe when visiting our website and that you consider the application for personal data protection as an element of quality in the provision of our services.

  2. Personal data constitute information, which can be classified directly or indirectly for you individually. The applicable legal framework for data protection is mainly based on the General Regulation for Data Protection (GDPR) [Regulation (EU) 2016/679 of the European Parliament and the Council /Regulation]
2. Use of website & information
All visitors/users/clients/subscribers login on to our website(s) or conclude transactions by using it(them) or any applications, platforms etc, irrespectively of whether they pay a consideration, fee, price etc, agree and accept the following:
    • The information and material contained in the website constitute property of COGNITIVE INNOVATIONS PRIVATE COMPANY (hereinafter COGNINN) and its affiliates or the companies collaborated with COGNINN (hereinafter “Companies“, “Company“) and thus copy, reproduction and/or republishing thereof is not allowed for any reason whatsoever unless a prior consent by COGNINN and/or the relevant Company has been granted.

    • Such information and material may be used by the visitors/users/clients/subscribers, but COGNINN is not bound by their content, unless it is expressly provided otherwise, however COGNINN and/or the “Companies” try to assure the accuracy of such information or material.

    • The information and material contained in the website may be changed at any time without prior notice.

    • Binding and mandatory are only the provisions, terms and conditionscontained in contractual, accounting etc texts and documents which  have been duly signed by both the client/subscriber/user and COGNINN or/and the “Contracting Party” which concludes the relevant agreement.

    • COGNINN and/or the “Companies” bear no liability for any mistake or inaccuracy on or during the forwarding or transmitting of information and/or order by the client/user/subscriber/visitor as well as for any interference or interpolation, identity fraud, false writing or non-operation of the system due to force majeure or any other reason not attributable to gross negligence or willful misconduct of COGNINN and/or the respective “Company” and/or their employees.

    • COGNINN has adopted all necessary measures to ensure safety during the provision of its services and the confidentiality of the information regarding visitors/users/clients/subscribers who login on our website. However, COGNINN bears no liability if, although it has shown the necessary diligence, the confidentiality of such information is breached.
3. Data controller details

COGNINN, tax registration no: GR 800790185 of the Tax Authority of Psychiko, registered seat and address: Kifisias Avenue 125-127, GR11524, Athens, Greece is a controller and in certain cases the processor of personal data and processes your personal data lawfully, in good faith and in a transparent fashion.

4. Information regarding personal data

    a. What and whose personal data and information do Cogninn?

COGNINN collects and processes information about the visitors/users/clients/subscribers logging in to our webpage and the platforms and applications hosted, the user of the COGNINN System and his affiliation. More specifically we collect:

  • Information about your computer and how you use our website, the COGNINN as well as other systems and applications for the provision of any services. This includes information about your IP, your location, your device, the browser that you are using, the time that you spend on the systems and applications and information about your navigation in the COGNINN Systems, such COGNINN, in applications etc.

  • In case we need to verify your authorization or are obliged by an Agreement between COGNINN and yourself or the entity or individual authorizing you. Your personal data and company information, including but not limited to, your first name, last name, title, employer, telephone number, email address, company name, company address, sector and company’s web site.

  • Information that is related to any transactions that you may have with any Systems and or Applications of the website such as the COGNINN and specifically the information that is necessary for any agreement entered regarding the use of any Systems and Applications of the Website.

COGNINN does not collect any sensitive data about individuals and organisations or companies.

    b. How does COGNINN protect client/user/subscriber/visitor information and personal data?

COGNINN has put in place several appropriate security measures to protect the personal data and organisation information stored and processed to prevent them from being accidentally lost, used or accessed in an unauthorized way. In COGNINN, we use the following mechanisms to ensure that your personal data and client/user/subscriber/visitor information is and will remain safe:

  • All the communications with COGNINN and information/data are transmitted over an encrypted connection using HTTPs (SSL).

  • All the data is stored in password and firewall-protected servers.

  • All our systems are protected using firewall that is provided by the cloud service providers.

  • All the Passwords are stored in an encrypted form in the database and no one can view or retrieve the password.

  • All the personal and company information is stored in a password and firewall-protected database.

COGNINN has all the processes and measures to ensure that your data will be safe. We use the cloud service providers that have robust processes and technologies and apply high-level security standards and mechanisms to ensure that data and information will be safe. Our service providers have monitoring services in case optimal practices for secure data storage and processing are not followed. At COGNINN, we ensure that we are taking the necessary measures to have all the processes in place to secure the personal data and company information.

Processes include:

  • Back up of the data in password and firewall protected servers.

  • Application of encryption mechanisms to all communications.

  • Monitoring that the security mechanisms used by service providers are followed.

  • Informing all the team and the affected end users and customers in case of a security issue.

Information required by Law and Governments: COGNINN may also share information as required by any law, regulation and governmental request that may apply in your jurisdiction.

Enriching your data: If you so request, COGNINN may share information with third parties or other systems that you are using because you would like to share with them some or all of the organisation or Company data you store in our system.

The personal data and company information that COGNINN collects are stored in Cloud services provided by third parties located in the E.U. or elsewhere. COGNINN collaborates with third parties that may be using servers outside Europe and ensure a level of data protection at least as protective as that of the country you reside in. If you reside within the EU region, they ensure that they provide the same level of protection as required in the EU or recognized by the European Commission to be providing an adequate level of protection, including compliance with the approved standard contractual clauses approved by the European Commission. Although the list of third parties we collaborate with is not published here, we can provide you such information upon request to

5. Exercising rights under Regulation (EU) 2016/679


In addition to your right to withdraw the consents you have given to us, you have also the following rights, provided that the relevant contractual and legal circumstances also apply:

  • The right to demand access from the controller to your personal data pursuant to art.15 of the Regulation,
  • The right to request from the controller rectification of your personal data pursuant to art.16 of the Regulation,
  • The right to request erasure of your personal data pursuant to art.17 of the Regulation,
  • The right to obtain restriction of processing pursuant to art. 18 of the Regulation,
  • The right to portability of personal data pursuant to art. 20 of the Regulation,
  • The right to object to the processing of personal data pursuant to art. 21 of the Regulation.

Right of access (article 15 GDPR)

You have the right to obtain, upon request and free of charge, access to your personal data processed by COGNINN pursuant to art.15 of the Regulation. This includes particularly:

  • the purposes of the processing of your personal data,
  • the categories of personal data that we are processing,
  • the recipients or the categories of the recipients to whom your personal data have been or will be disclosed,
  • where possible, the envisaged period for which the personal data will be stored, or if not possible, the criteria used to determine the period,
  • the existence of the right to request from the controller rectification or erasure of personal data or restriction of processing of personal data concerning the data subject or to object to such processing,
  • the right to lodge a complaint with a supervisory authority,
  • any available information as to their source, where the personal data are not collected from the data subject,
  • the existence of automated decision – making, including profiling, referred to in article 22 (1) and (4) of the Regulation and, at least in those cases, meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject.

Where personal data are transferred to a third country or to an international organisation, the data subject shall have the right to be informed of the appropriate safeguards pursuant to article 46 of the Regulation relating to the transfer.

Right to rectification (article 16 GDPR)

You have the right to obtain from COGNINN without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

Right to erasure (article 17 GDPR)

You have the right to obtain from COGNINN the erasure of your personal data without undue delay, where one of the following grounds applies:

  • the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed,
  • you withdraw your consent on which the processing is based according to the article 6 (1) point (a) or article 9 (2) point (a) of the Regulation, and where is no other legal ground for the processing,     you object to the processing pursuant to article 21 (1) or (2) of the Regulation and there are no overriding legitimate grounds for the processing pursuant to article 21 (2) of the Regulation
  • the personal data have been unlawfully processed,
  • the personal data have to be erased for compliance with a legal obligation,
  • The personal data have been collected in relation to the offer of information society services referred to in article 8 (1) of the Regulation.

Where COGNINN has made the personal data public and is obliged to erase, taking account all available technology and the cost of implementation, shall take reasonable steps, to inform the third parties which are processing your personal data that you have requested the erasure by them of any links to, or copy or replication of, those personal data.

Right to restriction of processing (article 18 GDPR)

You have the right to obtain from COGNINN restriction of processing where one of the following applies:

  • the accuracy of the personal data is contested by you,
  • the processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead,
  • the controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defense of legal claims
  • you have objected to processing pursuant to article 21 (1) of the Regulation, pending the verification whether the legitimate grounds of the controller override those of the data subject.

Right to data portability (article 20 GDPR)

You have the right to obtain the personal data concerning you, which you have provided to COGNINN, in a structured, commonly used and machine – readable format, and have the right to transmit those data to another controller without hindrance from COGNINN, where:

  • the processing is based on consent according to article 6 (1) point (a) or to article 9 (2) point (a) or on a contract pursuant to article 6 (1) point (b) of the Regulation
  • the processing is carried out by automated means

In exercising the right to data portability, you have the right to have the personal data transmitted directly from COGNINN to another controller, where technically feasible.

Right to object (article 21 GDPR)

Under the provisions of article 21 (1) of the Regulation, you have the right to object to the processing of personal data on grounds relating to your particular situation. The above- mentioned general right to object applies to all the purposes of data processing referred herein, where the data are processed pursuant to article 6 (1) point (f) of the Regulation. To the contrary, as regards the specific right to object relating to the processing of the data for marketing purposes, COGNINN is obliged according to the Regulation to apply this general right to object only if you specify superior grounds, e.g. a possible danger of life or health. Additionally, you can address to the Hellenic Data Protection Authority, which can accept the filing of complaints either in writing to her protocol services (1-3 Kifisias str, GR11523 Athens) or electronically (